As the methods of employee training continue to evolve, how do you tailor content to match your employees’ on-the-go lifestyles, while still providing quality content? In this article I explain what microlearning is, who it benefits and what to include in bite-sized lessons when creating employee training for Millennials, the new generation of employees.
But what does this mean, effective employee training for Millennials?
According to a survey conducted by Gallup, approximately 50 percent of U.S. employees were not engaged in 2015. For companies aiming to be an exception to this statistic, employee training is often their knee-jerk reaction. Employers see training as a means to increase employee productivity and commitment to the organization they work for. But let’s be real. In a work era of information overload, it can be difficult for your employees to organize training opportunities into their work schedules. Even if they manage to squeeze in some professional development sessions, they might end up detesting the whole experience (if you’re interested in learning the reasons why corporate programs fail, read this article). This is particularly true for some of the fast-food restaurant customers we work with. Fast-food chains have a higher population of millennials as their employees and the fast paced environment makes it difficult for employees to fit training into their schedules.
Your employees are an invaluable resource. So what can you do to make the process more efficient, effective, and enjoyable for them?
My advice is to try the concise bite-sized lesson approach, also referred to as microlearning.
Microlearning is a condensed, responsive delivery of information that helps employees meet learning objectives efficiently. The method is marked by its interactive quality and usually includes a form of rich media -whether it be video or audio- as well as a short exercise to reinforce learning.
Think of it like building blocks. Instead of getting mammoth-sized portions of information in a typical training session, microlearning allows employees to pick bite-sized lessons that can be applied on the job right away. Lessons and courses are built upon one another, can be accessed across mobile devices such as smartphones and tablets, and are platform independent.
Microlearning can benefit employees across echelons of age, industry, and skill sets. With a generation accustomed to information at their fingertips, Millennials are particularly apt to on-the-go learning with their hand-held devices. The learning method caters to shorter attention spans as well as industries with high levels of employee rotation.
For fast-food chains that don’t have a lengthy onboarding process, microlearning is an ideal approach to get employees rapidly training on the job.
Here are are few basic elements you can incorporate into your microlearning lessons to create effective corporate training for Millennials:
By including a video, you engage learners both visually and auditorily. Keeping attention spans in mind, the clip should be under 5 minutes. Feel free to be creative by using soft background music, captions, and graphics. Also, be sure to clearly identify the learning objective for that specific lesson.
Podcasts and audio books are an increasingly popular means of gaining new information. It’s an easy way to keep learning while you’re on the move or in rush hour traffic.
An exercise at the end of a lesson -such as a pop quiz or discussion- gives your employees a chance to put their newfound information into action and will help reinforce what they’ve learned.
Part of putting your employees on a pathway to success is by guiding them in their next steps; you can do this by encouraging them to continue their professional and corporate training by taking another course.
As a company or employer, you shouldn’t feel pressured to make an initial big investment into a training program. Instead, start off with a few courses, get feedback from your employees, and then make an adjustment based off of their feedback.
So if you want to create effective employee training for Millennials, spend some time researching what works best for your organization. There is an abundance of learning resources on the web, many of which provide learning materials in bite-sized lessons. Our Kiwi LMS was designed specifically for restaurants and fast-food chains, and was built with many of the principles highlighted in this article.
It’s also a good idea to find a solution you can customize according to your organization and employee’s’ needs. If you don’t know what features to look for in a solution, check out my other article, 6 Essential Features In An Online Employee Training Platform – And Why You Can’t Afford To Compromise.